Terms of Shipment
⚠️ Attention:
Before you enter the checkout page, we hope you can pay attention to the following information. When you fill in the delivery information, please be sure to fill in the detailed address in the form of the post code, specific house number, street/ apartment, state/city, province, and country. In order to avoid unpredictable situations when we deliver your doll, thank you for your understanding!
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
How will I know my order has shipped?
We make your reborn doll after you ordered to make sure every detail.
Then we will ship it. Once it has shipped, we will send you an email.
Sorry for the long wait, but your doll will worth the waiting.
The shipping time is usually about 10-15 business days.
The delivery company is usually FedEx, Yun Express, or DHL, you could track the number when your reborn doll has arrived in your country.
Do you ship internationally?
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.
Please note:
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email:service@rbgdoll.com